Terms of Service

These terms outline how you may use our website and services, establishing a clear framework for our professional relationship.

Last updated: November 2025

Agreement to Terms

By accessing or using the Plinth Accord website and services, you agree to be bound by these Terms of Service. These terms govern your relationship with Plinth Accord regarding your use of our website, inquiries about our services, and any professional engagements we may enter into.

If you disagree with any part of these terms, you should not use our website or services. We recommend reading these terms carefully before proceeding.

These Terms of Service should be read in conjunction with our Privacy Policy and Cookie Policy, which provide additional information about how we handle your data and protect your privacy.

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

Provide accurate and truthful information in all communications and forms
Use our services only for lawful purposes and in accordance with these terms
Respect the intellectual property rights in our website content and materials
Refrain from attempting to gain unauthorized access to our systems or networks
Not use our services in any way that could damage, disable, or impair our website or interfere with other users' access

2. Permitted and Prohibited Uses

Permitted Uses:

Browsing our website to learn about our accounting services
Submitting legitimate inquiries about our professional services
Accessing information and resources we make publicly available
Engaging our professional services through proper channels

Prohibited Uses:

Using automated systems to access our website without permission (such as scraping or harvesting)
Attempting to reverse engineer, decompile, or disassemble any aspect of our website
Transmitting viruses, malware, or other malicious code
Impersonating another person or entity
Using our services to violate any applicable laws or regulations

3. Service Access Requirements

To access and use our services effectively:

You must have the legal capacity to enter into binding contracts in your jurisdiction
You must provide accurate contact information that allows us to communicate with you
You are responsible for maintaining the confidentiality of any account credentials or sensitive information you share with us
You should use a secure internet connection when transmitting sensitive business or financial information

4. Fair Usage Guidelines

Our website and inquiry system are designed for genuine business purposes. We reserve the right to limit or terminate access if we detect patterns of misuse, excessive automated requests, or activities that strain our systems or interfere with our ability to serve other users effectively.

Professional Engagement Terms

5. Engagement Process

If you choose to engage our professional services:

Initial inquiries through our website do not create a professional services agreement
Professional engagements begin only when we provide a written engagement letter outlining scope, fees, and responsibilities
You must review and accept the engagement terms before services commence
Specific service terms, deliverables, and timelines will be documented in engagement agreements

6. Client Responsibilities

When engaging our services, you agree to:

Provide complete, accurate, and timely information necessary for us to perform our services
Respond to requests for clarification or additional documentation within reasonable timeframes
Maintain your own records and documentation as required by applicable regulations
Inform us promptly of any changes in circumstances that might affect our services
Comply with applicable laws and regulations governing your business operations

7. Service Modifications and Updates

We may modify the scope or nature of services offered through our website without prior notice. Such changes do not affect existing professional engagements, which are governed by their specific engagement agreements. We'll communicate any significant changes to our service offerings through website updates or direct client communication.

8. Termination of Services

Either party may terminate a professional engagement according to the terms specified in the engagement agreement. Additionally:

We reserve the right to decline or discontinue services if continuing would violate professional standards or legal requirements
Upon termination, we'll provide reasonable assistance in transitioning to alternative service providers
Certain obligations (such as confidentiality) survive termination of the professional relationship

Service Availability and Limitations

9. Website Uptime and Maintenance

While we strive to maintain continuous website availability, we cannot guarantee uninterrupted access. Scheduled maintenance, updates, or unforeseen technical issues may temporarily affect website functionality. We'll attempt to minimize disruptions and will not be liable for temporary unavailability.

10. Feature Availability

Certain features or information on our website may be added, modified, or removed without notice. The availability of specific services or the ability to engage our firm for particular types of work depends on various factors including our current capacity, expertise requirements, and regulatory considerations.

11. Geographic Scope

Our services are primarily designed for businesses operating under Australian regulations and accounting standards. While we may serve clients in other jurisdictions, acceptance of such engagements depends on our ability to provide competent services under the relevant regulatory framework.

12. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time. We may also impose limits on certain features or restrict access to parts of the website. These changes will be made at our discretion and may occur without prior notice, though we'll endeavor to communicate significant changes affecting existing clients.

Intellectual Property Rights

13. Website Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Plinth Accord or our licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

14. License to Use Website

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes. This license does not include the right to download (except for page caching), modify, or distribute website content, or to use content for commercial purposes without our written consent.

15. Trademarks

The Plinth Accord name, logo, and related marks are trademarks of our firm. You may not use these trademarks without prior written permission. Other trademarks appearing on our website are the property of their respective owners.

Important Disclaimers

16. Professional Advice Disclaimer

Information on our website is general in nature and should not be considered specific professional advice for your situation. Professional accounting guidance requires understanding your particular circumstances. Always consult with qualified professionals before making decisions based on information from our website.

17. No Warranties

Our website and general information are provided "as is" without warranties of any kind, express or implied. We do not warrant that website content is accurate, complete, current, or suitable for any particular purpose. Professional services, when engaged, are subject to the warranties specified in engagement agreements.

18. Limitation of Liability

To the extent permitted by law, Plinth Accord shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or reliance on general information provided. Our liability for professional services is governed by engagement agreements and applicable professional standards.

Legal Framework

19. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of New South Wales.

20. Dispute Resolution

In the event of any dispute arising from these terms, we encourage parties to first attempt resolution through good faith negotiation. If negotiation proves unsuccessful, disputes may be referred to mediation before pursuing formal legal proceedings.

21. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

22. Terms Modification Policy

We may revise these Terms of Service at any time by updating this page. Your continued use of our website following any changes indicates your acceptance of the new terms. We recommend reviewing these terms periodically to stay informed of any updates.

Questions About These Terms?

If you have questions about these Terms of Service or need clarification on any provisions, please contact us.

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